The primary objective of the department is:
- The facilitation of the development of IDP and management of performance information
- The management of Information Systems and IT infrastructure
- The rendering of Communications and Customer Care functions throughout the district
- The planning and coordination of risk management within the municipality
The Strategic Manager's Department is divided into the following Units:
Information Management Unit
The IT Unit ensures connectivity of ADM users at all times by focusing on the following areas;
- ICT security,
- availability,
- high performance,
- increase service delivery of ADM to its greater customers
- Support and maintain systems used by ADM departments;
- Ensure IT systems work according to business requirements;
- Ensure seamless integration of systems and platforms;
- To lead delivery of IT systems and services according to industry best practices and government based procedures;
Communications and Customer Care Unit
- Communications research and environmental analyses.
- Development of communication strategies and policies;
- Media liaison;
- Community/public participation;
- Customer Care;
- Marketing the institution as a tourism/heritage and investment destination;
- Website Development and Content management.
- Providing communication support to ADM Dept, LMs and other government spheres.
Planning Monitoring & Evaluation
- Coordinate the development and review of the Integrated Development Plan;
- Coordinate the development and review of the Performance Management Framework;
- Coordinate the development the of the Service Delivery and Budget Implementation Plan;
- Coordinate the development of the Annual Report;
- Coordinate Sector Plan development and review;
- Ensure IDP, Budget and SDBIP alignment;
- Ensure vertical and horizontal alignment of development planning;
- Ensure monitoring and evaluation of performance, quarterly and annually;
- Ensure compliance with IDP and PMS relevant legal requirements.