ADM EXECUTIVE MAYOR URGES COMMUNITIES TO PARTICIPATE IN A CUSTOMER SATISFACTION SURVEY
ADM HEADQUARTERS, MONDAY, 07 MARCH 2016
The Amathole District Municipality Executive Mayor Nomasikizi Konza wishes to urge all ADM communities to participate in a customer satisfaction survey which will be conducted by Municipal Agents from the 08th of March to the 30th of June 2016.
"The survey is ADM's measuring tool to determine the level of satisfaction of residents on core municipal services as well as with overall service delivery by the district.
The participants will comprise of households, businesses and embassies within ADM's local municipalities' jurisdiction," she said.
As is the organisation's mandate to ensure water and sanitation services are provided to its communities, Konza said the outcomes of the survey will be also influence key priorities of the ADM's Integrated Development Plan (IDP).
"As we annually review our IDP and its implementation plans, we envisage for this survey to identify gaps and amend and/or recommend strategies that will inform our strategic framework with regards to municipal service delivery. The survey is in keeping with local government’s Back to Basics campaign wherein we undertake to put our people first and engage with our communities, to build better and sustainable communities ," she said.
All ADM households, Businesses and Embassies are thus urged to participate in the survey and work in unison with branded ADM agents as they will be embarking on the ground work in a bid to ascertain the extent to which customers are satisfied with the institution's services. An online survey has also been launched on the municipal website www.amathole.gov.za for ease of reference.
Issued by the Amathole District Municipality’s Communications and Customer Care Unit.
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COMMITMENT TOWARDS SELFLESS, EXCELLENT AND SUSTAINABLE SERVICE TO ALL OUR COMMUNITIES: ADM INDIGENT HOUSEHOLDS' REGISTRATION CAMPAIGN
ADM HEADQUARTERS, TUESDAY, 23 FEBRUARY 2016
Amathole District Municipality's vision is "Commitment towards selfless, excellent and sustainable service to all our communities". In line with its mantra, ADM will be conducting an indigent households' registration campaign in Butterworth under Mnquma Local Municipality over three days from tomorrow.
As of end of October 2015, ADM had a total of 6022 registered indigent households and with the current unfavourable socio-economic conditions of high unemployment rate, the number is estimated to rise.
The campaign aims to ensure that all affected consumers who are unable to afford to pay for their household municipal services get subsidised by the ADM. Furthermore, the campaign is an intervention method of alleviating [to a substantive degree] the levels of poverty within the district as set out by the national development framework. In the district, the levels of indigent households is high, leading to diminished collection rate for services rendered.
"With this campaign, we wish to draw as many deserving households as possible. We appeal to all our people, the community development workers, the ward Councillors to continue working with us to bring change into our communities' daily lives," said ADM Executive Mayor Nomasikizi Konza.
"If you are earning a combined gross income that is or less than two times of the government social grant as published by the National Department of Finance or in line with the National Indigence Framework issued by the Department of Co-Operative Governance and Traditional Affairs (COGTA), you will qualify for discount/remissions, support or a services subsidy," added Cllr Konza.
In addition, Cllr Konza stated the people who qualify for this type of assistance to be pensioners, the unemployed and "most importantly the child-headed families who are unable to fully meet their payment obligations for municipal services.
In addition to the campaign, Cllr Konza went further and urged communities to guard against misuse of services especially in relation to water.
"We need to take cognisance of the unfavourable climate conditions because drought is an additional scourge that we have to deal with on a daily basis, hence the appeal to take care of our water and infrastructure," she said.
To ensure that the ADM caters for all the needs of its communities, the first six (6) KL of domestic water consumed per month will continue to be free.
"However, consumers registered as indigents with the Municipality shall receive free 10 kl of water consumed per month subsidised. This is to ease the tension and create a peaceful atmosphere between the municipality and the community but also to prove that as ADM we are doing all we can to make sure that low income customers and all community based organisations are taken to consideration," concluded Cllr Konza.
ADM Headquarters 19 February 2016 By Mzamo Mlilwana and Siphelele Manona
The Amathole District Municipality (ADM) continues to change the lives of the ordinary and en- hancing service delivery at its best to all communities. ADM Mayor handed over a decent two bedroom home to a 20 year old boy, Lamla Mathiso as well as 1527 toilets at the Busila Adminis- trative Area just outside Butterworth on the 17 February 2016.
Thanks to Monica Qaba, a teacher at Busila Senior Secondary School for making sure that the boy receives care as she was the one who noticed that the boy had been struggling to cope at school and was very quiet in class showing that something was not right. She then decided to visit the boy and realised that he had been living under impoverished conditions. “When I visited the home of Lamla I found that he was living alone in a mud structure which would flood at all times, you could even see the sky over the roof, I knew then that something had to be done quickly”, said the Principal.
After the young boy lost his mother at an early age, his other siblings followed their father to Cape Town.
ADM Executive Mayor Nomasikizi Konza said, “Back to Basics is what we strongly believe will change our communities forever. Interacting with the communities and bringing back the digni- ty. It takes a village to raise a child as we all play a role in changing lives of the poor because we know that a roof over the head as well as a meal puts a smile on any child’s face. Today we are gathered here because of Lamla Mathiso a 17 year old boy who had been homeless for quite some time after he had lost both his parents.”
The money used to build the home amounting to R236 250 was raised at a Mayoral Golf Chal- lenge. The two bedroomed house was to be filled with furniture at the time of the hand over, but due to the rain the furniture could not be delivered.
Lamla Mathiso said, “I am very happy to receive such a home and this would the first time to have a peaceful sleep. I will be able to concentrate much better even at school. Now I know that when I am in school my belongings are safe from the rain.”
“This is a home for all your siblings let them in and to the community please make sure this boy is safe in this home”, concluded Konza.
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ADM MAYORAL COMMITTEE TO END TENURE WITH THEIR HEADS HELD HIGH
ADM HEAD QUARTERS, THURSDAY, 04 FEBRUARY 2016
AMATHOLE DISTRICT MUNICIPALITY (ADM) banked another unqualified audit report for the fourth time running during its 2014-15 fiscal under the political headship of Executive Mayor Nomasikizi Konza and her Council.
Addressing the media in East London on 29 January 2016, Mayor Konza voiced pride in the state of the district's financial report since her tenure started almost five years ago.
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